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IT Outsourcing

We provide full range of IT outsourcing services for companies and clients. Outsourcing development process and IT services offshore is the latest trend that steadily growing over last years.

The SWPL process provides exceptional value across every technology, and transactions of all sizes. Specific SWPL processes, workflows, tools and methodologies have been created for every type of information and communications technology.

Our IT outsourcing services include:
    IT Outsourcing
  • Service Desk – At the heart of our IT service management model is the service desk. We deliver high quality help desk support through our focus on people, process (ITIL, Lean Six Sigma) and technology. We go beyond traditional incident management to deliver request, problem, configuration and change management services as a core competency.
  • Deskside Support – Complementing our service desk delivery, we provide onsite services to support end users and their systems.
  • Security Administration – Also known as Identity and Access Management, we manage end user account creation, permission levels, system access, password resets and account deletions. Our experienced IT support teams provide value by focusing on continued process enhancements and quality improvements to deliver both improved security and lower costs.
  • Infrastructure Management – We proactively manage the availability of your distributed IT infrastructure to improve productivity and user satisfaction while reducing costs. We can manage desktop/client devices, servers and networks. Our infrastructure outsourcing services include asset management, remote control, patch management, software distribution, as well as fault and performance monitoring and management.
  • Deployment – Our IT support teams help you deploy new technology quickly, getting users up and running, while reducing your costs.
 

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Sapphire Webtech is a trading name of Rush 2 Limited.
Rush 2 Ltd. is registered as a limited company in England and Wales with the Company no. 06330109 & VAT No. 916566893.
Address:Unit 1, Nimbus Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5WZ. Email: info@sapphirewebtech.co.uk